Delivery   

At Right Price Furniture, we're dedicated to offering a delivery service which is quick, effective and hassle-free. Over 95% of purchases are provided using our free premium two-man delivery service, Right Price Furniture not only make the delivery within an decided four hour time frame, but will take each product to the room of your choice.  

You will be fully advised about the delivery method in your dispatch notification. Please note that an item’s advised delivery time frame is not the delivery date; it is the date we estimate dispatching the item to our carriers. Your approximated dispatch time frame will be determined by the product with the lengthiest lead time.

At this time we can only deliver to addresses on the UK mainland between Monday and Friday.  

Our Top quality Delivery Service
For every order placed, we will deliver a verification email describing information of the transaction and describing the delivery procedure. It is very important that you take the time to check the email to ensure we have all information needed to assist in a quick delivery process; correct contact numbers, payment information and address are crucial.

Other Delivery Services
For any orders with a delivery address in the below-listed post code areas, or orders with a weight of less than 25kg we may also deliver using a pallet delivery service or a parcel courier. These delivery services are still free of charge.

Pallet Delivery
If you live in any of the following post code areas, the transaction may be provided using a one man palletised distribution service:

KW1-14, IV20-28, IV40-43, IV46-47, IV52-56, IV63

Pallet deliveries may also be used at exceptionally busy times or at a customer's request.

Parcel Courier
If your order is less than 25kg, it may be provided using a professional parcel courier service.   

Please note that on unusual events your delivery service could be subject to change, if this occurs you will be contacted prior to delivery to be informed of any changes.

Handy Delivey Tips

1. Check dimensions of furniture and entry to your home
It is important to check the dimensions of your chosen furniture on our website and ensure there is sufficient entry and stairway accessibility. In the instance that a non faulty product has to be came back after delivery due to reasons beyond the control of Right Price Furniture (including aborted deliveries by the customer), the customer will be subject to return fees.

2. Walk the route from van to the room
Go to the point in your home or apartment building where the delivery will start and walk the path that the delivery team will take to bring your new furniture into your room of choice. Take your tape-measure with you to evaluate any unusual entrance or ceiling levels or other twist and changes that might cause an issue. Your order will usually be delivered via a large truck, so please be sure your property is available for this large vehicle and contact us before delivery if not. Issues can happen with long gravel drive-ways with limited accessibility so please notify us before delivery if this is applicable.

3. Be helpful - clear and secure the path from truck to room
Please try to make the delivery as easy as possible for your delivery team. It is beneficial if you can be at your home to take the delivery, because no one knows your home better than you do. If you are not available to take the delivery yourself, please observe that there must be someone over the age of 16 at your home to take the delivery for you. Remove any tripping risks, furniture, decorations or wall fixtures that will restrict the path. Please note that our drivers are prohibited to remove their footwear due to health and safety reasons. It is your liability to secure your surfaces and carpeting. We suggest using durable brown paper masking tape, however heavier items may require more substantial, purpose-made floor protection. Please assess what level of ground protection might be required yourself and make sure that it is effectively placed before the delivery team arrives.

4. Retain the original packaging and S/C variety
Please be aware that our delivery team will not unwrap or set up any products. Our drivers operate to a tight schedule and it is essential that any other deliveries that day can be met on time. You should unpack the products as carefully as possible and keep the original packaging until you are satisfied that there are no problems with the purchase. Please keep the white label with the S/C number printed on it (found on the furniture) as you will need to include this in any upcoming communication with us.   

5.Check your new furniture for damage or items missing
Should anything be incorrect with the purchase, please contact us instantly.   

Please note these terms do not affect your statutory rights.
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Unit 10C, Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN